A resident of Nur-Sultan Laura Zorina was left without hair after going to a beauty salon, reports zakon.kz.

She told a shocking story to the First Channel “Eurasia”.

Something washes, once – to the side! Something washes – aside! I now guess that this hair was removed from me. Laura Zorina

According to her, she just wanted to dye her hair. Everything was as usual – the master applied a special solution, but suddenly something went wrong.

The terrible burning began. I inform the master. “Everything is fine, under control.” I say: “That’s it, I can’t. Look what is happening there.” Here I could not touch. It turns out that there was no hair there. Remained completely hairless. Laura Zorina

As a resident of the capital said, the master fussed and began to wash off the paint. A little later, she confronted Laura with a fact and admitted that she could not fix anything.

She took me out into the street. “Call a taxi, go home, come to your senses. Don’t worry! Hair is not teeth, it will grow back.” Laura Zorina

The Astana woman had to extend her hair, as she could not go out to people. The hair extension procedure cost the woman more than 200 thousand tenge – she had to take out a loan.

We prepared a statement to the Committee on Consumer Rights Protection, to the police, to the SES. We will move this matter further. We have a number of correspondence messages from salon customers who have also suffered. One of them is even ready to fly from Almaty and testify. lawyer Zaure Stanova

More often this, according to a hair dyeing specialist with almost 30 years of experience, Elena Volovetskaya, comes from the ignorance of the masters. To avoid such an emergency, the master shared simple rules.

There is a small set of questions: the experience of the master, how long does he work behind the chair? What is his education? It is imperative to ask about the compositions. Are they safe? If the master cannot answer these questions or hesitates, this already says a lot. We are like doctors: do no harm! Before giving money for a service, you need to ask everything. hair stylist Elena Volovetskaya

All the specialists of the beauty salon, according to Laura Zorina, with whom she contacted, ignore her and refuse to interact.

The TV channel journalists arrived at the scene and tried to talk to the master. She was not at her workplace, and a colleague of the master only said to the journalists’ questions: “I don’t know, all questions to her, please.”